Olark Integration

Support > Olark

Olark

Olark is a cloud-based live chat solution that enables businesses to interact with customers through their website. Linking Open eLMS with Olark gives users of Open eLMS instant contact with your first line of support.

To link the systems together, it is necessary for the system administrator to enter the Olark Code into Open eLMS.

Getting the Olark Code

Log in and copy the Olark Code as shown below.

Get Olark site code for API

Entering Olark Code and Activating Service in Open eLMS

Log into Open eLMS as an administrator and go to System Setup > Defaults > Configuration and enter the code into Script from Olark and turn Enable Olark code to "true".

Olark Configuration settings in Open eLMS LMS

Using Olark

You don't need to do anything else, Olark will automatically appear in the bottom corner of your Open eLMS installation after 10 minutes.

Open eLMS with Olark Live