Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights.
- Know how to live our customer service commitments
- Know how to communicate with our customers to deliver great customer service
- Deliver good internal as well as external customer service
- Understand how we learn from our customer insights
Contact us for further information, an on-site demonstration or any other aspects of our development approach.
So what makes e-Learning WMB different?
Course Fully Customisable
Branding, text changes and screen design can all be carried out using the most advanced e-learning authoring system available - Jackdaw Cloud. Furthermore all clients get access to using this system free of charge! No other e-learning supplier currently offers you this level of sophistication and flexibility in their e-learning.
Reporting and Management
All courses can be ran freely on the Open Elms Pro Learning Management System - an extremely powerful and easy to use system for reporting and the management of learning.
The same e-learning can be ran as Flash, HTML5 on your computer or on a mobile device. This means that from phone and browser, you can get your learning synced across all devices.
170+ Courses Available
Courses can be purchased separately if required or in packs of at a discount. Free use of the library is also permitted with membership - contact us with the courses and number of users for a quote.
e-learning has CPD and ROSPA accreditation where appropriate. Check with e-learning WMB for further details.
Please feel free to contact us for a quote or to answer any questions you may have..